Privacy Policy
CoAction Global (“we”, “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
For the purposes of applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where relevant, the data controller is CoAction Global.
We use Pinpoint, an online software product provided by The Infuse Group Ltd (trading as Pinpoint Software), to assist with our recruitment process. We use Pinpoint to process personal information as a data processor on our behalf. Pinpoint is only entitled to process your personal data in accordance with our instructions.
Where you apply for an opportunity posted by us, this Privacy Notice applies to our processing of your personal information, in addition to our broader Privacy Notice available on our website.
Your Personal Information
For the purposes of applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where relevant, the data controller is CoAction Global.
We use Pinpoint, an online software product provided by The Infuse Group Ltd (trading as Pinpoint Software), to assist with our recruitment process. We use Pinpoint to process personal information as a data processor on our behalf. Pinpoint is only entitled to process your personal data in accordance with our instructions.
Where you apply for an opportunity posted by us, this Privacy Notice applies to our processing of your personal information, in addition to our broader Privacy Notice available on our website.
Your Personal Information
Information we collect from you
We may collect and process some or all of the following types of information from you:
- Information that you provide when applying for a role, including through an online application, email, in-person interviews, or other methods.
- Personal details such as your name, email address, address, date of birth, qualifications, experience, and any information relating to your employment history, skills, and experience.
- Records of correspondence if you contact us.
- Details of your visits to our careers website, including traffic data, location data, referral sources, and accessed resources.
Information we collect from other sources
Pinpoint may link the data you provide with publicly available information you have published online, including sources such as LinkedIn or other social media platforms.
Pinpoint’s technology may also enable us to search databases to identify potential candidates. Where we identify you in this way, we may obtain your personal data from those sources.
Uses Made of Your Information
Lawful basis for processing
Where applicable, we rely on legitimate interest as the lawful basis for collecting and using your personal data. Our legitimate interest is the recruitment and hiring of staff for our organization.
Purposes of processing
We use your information to:
- Assess your application for a specific role
- Consider you for other suitable roles
- Communicate with you throughout the recruitment process
- Supplement the information you provide with publicly available data
- Identify potential candidates for open positions
- Support improvements to Pinpoint’s services
Automated decision-making / profiling
We may use Pinpoint’s tools to help identify candidates who meet specified criteria. While aspects of this process may be automated, all hiring decisions are made by our team.
How We Store Your Personal Data
Security
We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse. Access is limited to those with a legitimate business need, and all personnel handling data are subject to confidentiality obligations.
We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse. Access is limited to those with a legitimate business need, and all personnel handling data are subject to confidentiality obligations.
We also maintain procedures to address suspected data breaches and will notify individuals and regulators as required by law.
Please note that no transmission of data over the internet is completely secure, and any such transmission is at your own risk.
Where we store your personal data
Data processed through Pinpoint may be stored in data centers located in the European Union and/or United Kingdom for hosting, backup, and redundancy purposes. By submitting your information, you acknowledge and agree to this transfer, storage, and processing.
How Long We Keep Your Personal Data
We retain candidate data for up to 48 months from the date of application, unless:
- You request deletion through the available data management tools, or
- You submit a written request for deletion
Your Rights
Depending on applicable law, including GDPR where relevant, you may have rights to:
Depending on applicable law, including GDPR where relevant, you may have rights to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data in certain circumstances
- Request transfer of your data in a structured, machine-readable format
- Object to certain types of processing, including for direct marketing
- Object to automated decision-making in certain cases
- Restrict processing in certain circumstances
- Seek compensation for breaches of data protection laws
To exercise any of these rights, you may:
- Use available data management tools, or
- Contact us directly with sufficient information to verify your identity and request
How to Complain
We hope to resolve any concerns you may have. However, where applicable, you may also have the right to lodge a complaint with a relevant supervisory authority, including in the jurisdiction where you reside or where an alleged violation occurred.
We hope to resolve any concerns you may have. However, where applicable, you may also have the right to lodge a complaint with a relevant supervisory authority, including in the jurisdiction where you reside or where an alleged violation occurred.